Customer feedback is one of the best ways for a business to learn about what’s really going on. Using this information, companies can end bad practices or encourage positive ones. Reviews are just one way to gather customer opinions. As your local provider of SEO and reputation management services, Anderson Makerting Group has some tips on how to get more reviews for your business:
- Make it easy to leave a review – Customers will get frustrated quickly if it’s too hard to leave a review of your business. Make your review process simple by having links to your page on review sites or by providing an email where they can send comments.
- Have multiple review site profiles – Don’t just have a profile on one review site. Sign up for multiple sites like Yelp, TripAdvisor, Facebook, LinkedIn, and Google, among others. This will also strengthen your SEO results.
- Ask your customer base – Every once in awhile, tell your customers what their feedback means to your company. Ask them to share their experiences, both the good and the bad.
- Say “thank you” – Always say thank you for every positive and negative review. This shows your customers that you appreciate the time they took to leave a comment about your business. You’ll gain many loyal customers by simply saying thanks.
Unsure of how to manage your company’s reviews? Anderson Marketing Group can help! We offer expert reputation management services, along with everything else you need to manage your brand successfully. Request a consultation today.