- People who trust online reviews the most 65%
- People who trust online reviews as much as personal recommendations 79%
- People who research a company online before making a purchase 85%
- Businesses who have errors in their online listing info 25%
- People who have lost trust in brands due to inaccurate listings 73%
- Businesses that feel they have been negatively impacted by an unfair review 80%
Complete Reputation Management Services for Your Business
It used to be that your company’s reputation was built on your interactions with customers during business hours. People came to your storefront and you helped them meet a need or solve a problem. If there were any issues or complaints, they let you know so you could make it right. You don’t always have that opportunity in today’s 24/7 marketplace. The simplest things can cause someone to speak negatively of your business on social media or review sites. If you don’t know those conversations are happening, your company’s image can suffer serious damage. Let Anderson Marketing Group help with our business reputation management services.
We’ll submit your business profile to the top 25 search engines, social networks, and directory sites, then help you identify negative or inaccurate information that’s hurting your credibility. Our automated tools are constantly monitoring your total online presence. You’ll get real-time email notifications for any mentions, reviews, or comments about your business. Respond instantly to correct the situation or to engage with satisfied customers. With our service, it’s easy to maintain a positive image online that will result in your getting more customers from Saskatoon, Saskatchewan, and all over Canada.
Our Business Center lets you access your online profiles at any time. Check in on your overall brand reputation, see what your competitors are doing, and adjust your strategies to take advantage of opportunities in the market.
Included with our reputation management service is a monthly report that shows all of your online mentions. See what people are saying about you on sites like Yelp, Google+, and Facebook and take action. You’ll also find confirmation that your information is listed accurately so that customers can find you through all of the major search engines. It’s all on one report that’s managed from one dashboard—it doesn’t get much easier than that!